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Version 1 · effective from 22.07.2026

GymMe Platform Terms of Service

Version: 1.0 · Effective date: 21 July 2026

The Polish-language version of this document is legally binding. This English translation is provided for information only; in case of any discrepancy, the Polish version prevails.

§1. General provisions

  1. These Terms set out the rules for providing services by electronic means (within the meaning of the Polish Act of 18 July 2002 on providing services by electronic means) through the GymMe platform available at gymme.fitness (the "Platform").
  2. The Platform operator is Digital Solutions Tomasz Kłoś, Tax ID 8951902077, address ul. Piotrkowska 276A, 90-361 Łódź, contact: [email protected] (the "Operator").
  3. Acceptance of these Terms is a condition of using the Platform.

§2. Definitions

  1. Trainer — a natural person conducting sole-proprietor business activity, providing personal training services, using the Platform on a subscription basis.
  2. Trainee — a person using the Platform to establish cooperation with a Trainer, purchase their services and carry out a training plan. Use of the Platform by a Trainee is free of charge.
  3. Cooperation — the relationship between a Trainer and a Trainee established via the Platform, initiated by the Trainee's request and accepted by the Trainer.
  4. Product — a service offered by a Trainer (training plan, training session, bundle).

§3. Nature of the Platform and the Operator's role

  1. The Platform is a tool enabling Trainers to run their business and serve Trainees (profile, service catalogue, calendar, training plans, payment records).
  2. The Operator is not a party to agreements concluded between a Trainer and a Trainee. The agreement for training services is concluded directly between the Trainer and the Trainee; the Trainer is solely responsible for the content and delivery of their services.
  3. The Operator does not provide training or medical services.
  4. The Operator is not a fiscal cash register or an invoicing system. The Platform does not record sales for fiscal purposes and does not issue any fiscal or accounting documents.

§4. Registration and account

  1. Registration requires an email address, a username and a password, and acceptance of these Terms.
  2. The username is immutable and used for signing in. The email address is immutable in the current version of the Platform.
  3. Before starting to sell, a Trainer completes an onboarding process including, among others, providing business details, creating a public profile, adding at least one product and configuring at least one payment-acceptance method.

§5. Trainer subscription and payments

  1. A Trainer's access to the Platform is paid on a subscription basis. Subscription terms and pricing are set out in the pricing page available at gymme.fitness. The subscription is a service provided to a business (B2B relationship).
  2. Subscription payments may be handled by an external payment service provider (Autopay). The provider acts as an independent data controller with respect to payment processing.
  3. Payments by a Trainee for a Trainer's services are made off the Platform (e.g. cash, BLIK, bank transfer). The Platform only presents payment instructions and records the payment status for the Trainer's bookkeeping; the Operator neither intermediates nor settles these payments.

§6. Cooperation and purchase of Products

  1. Cooperation is initiated by the Trainee by sending a request from the Trainer's public profile. The Trainer may accept or reject it.
  2. Purchasing a Product is possible only within an active Cooperation.
  3. Purchased Products are delivered until their natural expiry, regardless of any later change in the status of the Cooperation.
  4. Role of the Platform in a purchase. GymMe records the purchase and its status — including the Trainer's confirmation of payment received — solely for the Trainer's bookkeeping and to provide access to the Product. Payment and delivery of the service take place off the Platform; GymMe neither accepts nor settles funds. The Trainer's payment confirmation on the Platform is purely a record-keeping marker (a status flag) and does not constitute a fiscal receipt, invoice, bill or acknowledgement of payment within the meaning of the law.
  5. Sales documentation. The Trainer, as an independent seller conducting business activity, is solely responsible for the fiscal and accounting documentation of the sale — including issuing a fiscal receipt (if their tax status so requires) and an invoice or bill. GymMe provides the Trainer with buyer data only as input for the Trainer's own documentation.
  6. Information for the Trainee. Any document confirming the sale (fiscal receipt, invoice or bill), where required, is issued by the Trainer — not GymMe. For such a document, please contact the Trainer directly.

§7. Liability

  1. The Operator makes efforts to keep the Platform running continuously but does not guarantee uninterrupted operation and reserves the right to technical downtime.
  2. The Operator is not liable for the quality, conformity or effects of services provided by Trainers, including health effects of carrying out training plans.
  3. The Trainee uses training services at their own risk and should consult a physician where their health condition so requires.

§8. Complaints

  1. Complaints regarding the operation of the Platform may be submitted to [email protected].
  2. The Operator handles complaints within 14 days of receipt.
  3. Complaints regarding training services are directed to the Trainer.

§9. Personal data

The rules for processing personal data are set out in the Privacy Policy. For Trainee data processed by a Trainer, the data processing agreement concluded with the Trainer also applies.

§10. Changes to the Terms

  1. The Operator may amend the Terms for valid reasons (changes in law, scope of services, security considerations).
  2. Users will be notified of a material change at least 14 days in advance, and continued use of the Platform will require acceptance of the new version.

§11. Final provisions

  1. The governing law is Polish law. Matters not regulated herein are governed by generally applicable provisions.
  2. These Terms take effect on 21 July 2026.